From the course: UX Research Methods: Card Sorting
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Running sessions
- As mentioned, when you use a digital card sort tool, you can choose to moderate the sessions or let participants respond in their own time. If you're running an unmoderated session, you rely on your instructions and don't have to interact with any participants. If you are moderating card sort sessions, remember the standard rules of running user research. Set the stage, make users feel comfortable, provide clear instructions, and then be quiet. The first thing you need to do is prepare users by giving them clear instructions. Luckily, card sorts are pretty easy to describe and the tasks should be straightforward for users. We've included a simple set of directions that you can customize for your sessions. In this introduction, you should remind participants to think think out lout and that there are no right or wrong answers. You're not judging their abilities. It's not their job to create a design, just to give you their feedback about how they would group things. You want to be…
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