From the course: Making User Experience Happen as a Team
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Next steps
- If you weren't taking notes as we went through the course, here's a handy summary and to-do list for you to follow as you take steps to make user experience happen the way it should be in your organization. First, work out what it takes to sell user experience to the correct people in the organization. For some, that will mean speaking in dollars, so make sure you have dollar figures on hand. For others, that will mean creating systematic ways to understand and interpret empathetic user data. Next, figure out your team's work priorities and stick to them. Create a priority model and update it frequently. You'll need to think about creating resources for teams you can't work with so that they don't get too disappointed and so that they still stand a chance of being user-centered. Also, plan ahead for who you're going to hitch your wagon to in the executive space. What product team leaders can get your team the exposure you need so that everyone else in the organization wants to work…
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