Join Amanda Stockwell for an in-depth discussion in this video Next steps, part of UX Research Methods: Interviewing.
- Thanks so much for watching and learning about conducting interviews. This course should've given you all the information you need to get started planning, conducting, and analyzing UX interviews. They can take some practice, but they're invaluable for understanding your users. In turn, you'll be able to craft experiences that better suit their needs, and help your business succeed. For a fantastic deep dive into interviewing users, I recommend Steve Portigal's book, Interviewing Users. Thanks again and good luck getting started.
Amanda Stockwell explains what UX interviewing is, when UX professionals use interviews, and what kind of information you'll gather. She also takes you through how to prepare for interviews, moderate your sessions, and analyze your data. After you wrap up this course, you'll be prepared to conduct UX interviews on your own.
- What's a UX interview?
- The pros and cons of in-person and remote interviews
- Recruiting and selecting the right participants
- Planning interviews
- Crafting questions
- Conducting interviews
- Remaining neutral
- Organizing and analyzing data
- Summarizing findings