Join Chris Nodder for an in-depth discussion in this video Foot in the door, part of Making User Experience Happen as a Team.
- I just mentioned several techniques you can use…to get a systemizing team to think…more empathetically about their users' needs.…But how do you even get them interested…in this type of research work to start with?…How do you get a foot in the door?…First, you have to identify the teams…that you might want to work with.…That could be based on some strategic goal you have that…involves finding the highest revenue-generating products,…or it might be based on where you feel you can get…quick wins that you'll need to broadcast…through the whole organization.…Once you know which product teams…you're interested in working with,…you'll have to find some receptive…and influential individuals.…
Someone on the team has to want your involvement,…otherwise there's no point getting involved.…Maybe it's someone you've worked with in the past…who understands the value of user experience.…Maybe it's someone who you know is well-respected,…and is at least open to new ways of improving the product.…These influential people don't have…
In this practical course, look at what it takes to help systemizers to empathize, and how you can best integrate with development teams, communicate the value of UX to business-oriented team members, and cultivate executive champions. Upon wrapping up this course, you'll have a better understanding of how to help your colleagues grasp the importance of user experience—which, in turn, can help make design decisions a bit easier.
- Integrating with development teams
- Owning the user experience
- UX as a brand
- Resources for teams you can't help
- Speaking from data, not opinion
- Influencing without authority
- Cultivating executive champions
- Justifying your budget