Join Chris Nodder for an in-depth discussion in this video First say no, part of Making User Experience Happen as a Team.
- If your team is spread too thinly…it'll be difficult to have impact on any of your projects.…Rather than working with everyone who wants your services,…you're probably better off focusing on core projects…that will quickly be able to demonstrate high payback.…Teams get concerned when I say this.…I think it's because as a discipline…we're often so worried about being left out…that we take on work we shouldn't be doing…along with the stuff we should be.…We don't have the resources to devote to each piece of work,…but we see the need and we want to make everyone happy.…
That is, everyone but the user experience team members…who are simply working 80-hour weeks.…It's only when you stop doing the extra work that people…and your management chain will realize how central…you've been to the success of all these projects.…Until project teams start complaining…that you're not available your managers won't know…how understaffed you truly are.…It's funny, I don't see product managers…having a hard time saying no.…I don't see developers taking on…
In this practical course, look at what it takes to help systemizers to empathize, and how you can best integrate with development teams, communicate the value of UX to business-oriented team members, and cultivate executive champions. Upon wrapping up this course, you'll have a better understanding of how to help your colleagues grasp the importance of user experience—which, in turn, can help make design decisions a bit easier.
- Integrating with development teams
- Owning the user experience
- UX as a brand
- Resources for teams you can't help
- Speaking from data, not opinion
- Influencing without authority
- Cultivating executive champions
- Justifying your budget