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Experience maps depict user interactions

Experience maps depict user interactions: UX Design Techniques: Analyzing User Data
Experience maps depict user interactions: UX Design Techniques: Analyzing User Data

User site visit observations won't help your user centered design process unless everyone on the team can understand them. Create an experience map to extract insights, identify the order of users' tasks, and identify pain points. The experience map helps all team members share and learn about customer issues.

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Skill Level Intermediate
30m 25s
Duration
13,622
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Skills covered in this course
Web User Experience Web Design Web Foundations

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