This video gives an overview of diary studies, which involve asking participants to record their behaviors or thoughts on a given topic at specific points over time, such as asking people to record the time every time they use a specific app.
- [Voiceover] Diary studies involve asking participants to record their behaviors or thoughts on a given topic at specific points over time, such as asking people to record the time every time they use a specific app. You can provide the same set of tasks or questions for them to answer at regular times, which is typically called a structured diary study, or you can just give them guidelines about how often they should be checking in, and you can collect data in any number of ways, from having participants take pictures, to just sending email updates. Diary studies can be used for anything from understanding the context of how something is being used in real life, to watching to see how behaviors change over time.
Because of the variety of ways that you can collect data, you may need tools as simple as pens and paper or email, or you may want to use a digital note tool like Evernote. You may also be interested in using a survey tool like SurveyMonkey to allow users to respond. dscout is a new mobile tool that allows users to provide data throughout the day. The most important thing when deciding how to collect information is to consider the user base you're investigating, and make it as easy as possible for them. To read more about diary studies, check out UX Booth's overview, or this detailed review in the UX PA Journal.
This course introduces the fundamentals of user experience research so that anyone can understand the benefits and start integrating research into their everyday design and development process. Start watching to learn how to use UX research to find the answers to the most basic questions about your customers—who, what, when, why, and how—and drive better user experiences and business outcomes.
- An overview of research methods, including usability testing, interviewing, eye tracking, surveys, and many more
- A review of the main types of research, including quantitative and qualitative, behavioral and attitudinal, and moderated vs. unmoderated
- Determining the right methodologies based on organizational environment, client type, and project stage
- Targeting the right research participants
- Crafting the right questions in the right way
- Analyzing and presenting your data