Join Chris Nodder for an in-depth discussion in this video Cultivate executive champions, part of Making User Experience Happen as a Team.
- One essential component to getting user experience…accepted in your organization is support from executives.…They decide what projects and teams get funded.…Their philosophy dictates the company's direction.…If they don't know who you are, or what your team does,…then why would they consider supporting you?…The first time you're in a meeting with an executive…shouldn't be when you're asking them…to do something for you.…Instead, it should be when you're asking…what you can do for them…and giving them some examples to work with.…Ask yourself, what does this executive need?…What do I have to offer their agenda?…How can I make them look good?…Go prepared with some of this type of information,…but also with the intention of listening to them…and seeing what other of their problems…you could help to solve.…
Let's face it, you have a wealth of user data to share.…That data will help them make better decisions.…You just need to know what parts of your data are important…and how you need to slice and dice it…to help these folks out.…
In this practical course, look at what it takes to help systemizers to empathize, and how you can best integrate with development teams, communicate the value of UX to business-oriented team members, and cultivate executive champions. Upon wrapping up this course, you'll have a better understanding of how to help your colleagues grasp the importance of user experience—which, in turn, can help make design decisions a bit easier.
- Integrating with development teams
- Owning the user experience
- UX as a brand
- Resources for teams you can't help
- Speaking from data, not opinion
- Influencing without authority
- Cultivating executive champions
- Justifying your budget