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Create a successful experience map

Create a successful experience map: UX Design Techniques: Analyzing User Data
Create a successful experience map: UX Design Techniques: Analyzing User Data

Tips and tricks to make sure you create the best experience map or customer journey map you can at the beginning of the user centered design process. Covers good quality data points, how to classify user attributes, how to keep track of who added what information. Without a good experience map, the rest of the design thinking exercise will be much harder.

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Skill Level Intermediate
30m 25s
Duration
12,846
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Skills covered in this course
Web User Experience Web Design Web Foundations

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