Join Chris Nodder for an in-depth discussion in this video Analyzing user data, part of UX Design Techniques: Overview.
- [Instructor] The first technique we discuss in the series…is collecting and analyzing user data.…Without a good set of initial data,…there's no way you can do user center design.…Unless you know who you're designing solutions for,…and what their problems are with the current way…they complete their tasks,…you won't be able to design a better way of doing things.…The best place to gather user data is in the place…where users do the tasks you care about.…In the analyzing user data segment,…we introduce the concept of site visits…as a way of gathering rich, actionable user data.…
We also talk about how to conduct site visit…observation sessions so that you get the maximum…useful data without leading your participants astray.…And yes, we will tell you exactly what you'll need…the duct tape for as well.…Then we show you a technique for gathering and organizing…all of this user data so that you can extract…the true pain points,…the things that cause users problems today.…Once you have the pain points,…you're in a great position to design solutions…
Join Chris Nodder as he provides a road map to his series, UX Design Techniques. Each technique in this series builds on the data and output from the previous techniques. The user data from observations is used to identify user pain points and create personas. The pain points and personas are used during the ideation phase to create multiple possible solutions. Scenarios and storyboards take these multiple possible solutions and narrow them down to a working set, from which you build a paper prototype that you can usability test with some more representative users. At any point, you can follow the trail all the way back to data you gathered from your initial observations.
- Understanding the benefits of user-centered design
- Following the data trail
- Getting your team on board
- Analyzing user data
- Creating personas
- Understanding ideation
- Working with scenarios and storyboards
- Creating paper prototypes
- Building products with user-centered design