In this video, you will know about the various collector types available in SurveyMonkey to help you in the response collection phase for your survey. You will know how the collectors differ from one another and how they can be used.
- [Narrator] Well, once you've completed the design phase of your survey, you've reviewed it, maybe got feedback on the design and the content, you're ready now to send it off and get some responses. The responses that you receive can be gathered in a number of different ways, they're called collectors and we're going to review them in this movie. So, you've been following along with me and you're looking at your survey right now. You'll see Design Survey is highlighted. It's time to move on to Collect Responses.
You'll also notice a Next button over here on the right-hand side. Clicking Next will take us to the Collect Responses phase, and you can see it's now highlighted at the top of the screen. So, we see the title of our survey up here at the top just to remind us which survey we're working with, and now we're prompted with how we'd like to collect the responses to our survey. One of the most popular ways is to send out an email. This allows you to create a custom invitation, you get to track who responds as well. In fact, you can follow up with reminders to those who haven't responded to your email.
So, that's one option. Another option is to get what's called a web link. You can share a web link by sending it out in an email, or you could post it to one of your social media sites, even put it on your own website. It appears as a link that people can click which will open up the survey. That's different from one that we see right below it, Embed on Website. This actually embeds the survey right into the website so it's part of your website. So, in that case, you could have it appearing right on one of your pages in your website, or as a pop-up window.
There are some other options, you can Buy Responses. There are actually a lot of people out there who are ready to take surveys. They are getting paid to do so and this will cost you some money. You can get results very quickly you can see in two days. Another option over here is to Post on Social Media. If you use Facebook, or LinkedIn, or Twitter, you can actually post your survey there, and that will allow people who are following you to click the link to take your survey. And you can Embed in a Mobile App as well.
Notice you can integrate your surveys and responses directly in your mobile app for customer feedback. This would be great for Landon Hotels, for example, and it's part of an in-app experience. You can also Add Data Manually, and you will see this option when you use some of the other collectors as well. For example, if someone filled out a paper version of your survey, you want to be able to get those responses into SurveyMonkey, and that would mean adding that data manually. We're going to look at a number of these in this chapter, and we're going to begin with the most popular option which is to send out an email.
We'll do that next.
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- Building a business case for online surveys
- Creating a new survey
- Building an online survey
- Editing and reordering questions
- Customizing the design of a survey
- Choosing a collection method
- Collecting and analyzing survey results
- Filtering and customizing results
- Sharing results