- Before we get started, let's check out how to navigate this course. As mentioned in the first lesson, if you're kicking off an RPA initiative, this course is meant to be the starting place for you and your organization. As a result, it's designed to speak to a wide variety of people who might be involved in an RPA program. One way to observe the content is to watch the entire course from beginning to end. But knowing that you may be coming to the course with various levels of knowledge about the topic, we've designed this course to be modular. So if you'd like, you can skip around and watch what you feel is most relevant to you.
You can also share or assign modules that might be most relevant to those on your team. For example, if you're interested in a basic definition of RPA, how RPA fits within a broader automation spectrum, and what benefits can be gained from RPA, you'll wanna check out chapter three. We then focus on how to ensure you're success by highlighting best practices, first at a process level, for instance, in chapter four, we cover how to select the right processes to automate. Then we address best practices at an enterprise level, touching on broader frameworks I've seen ensure success across an organization.
Ultimately, I invite you to take a close look at the course curriculum and consider which lessons are vital to developing the awareness and buy-in of the key stakeholders necessary for such a project. Who are the key stakeholders, you say? We cover that, as well. I'd also like to highlight one last point. This is not a technical training course on how to configure in a specific RPA tool. As we'll cover later in the course, there are many leading RPA software tools. Several factors will need to be considered when selecting the one that's right for your program and your organization.
And I often counsel teams that, over time, they'll most likely need to adapt a hybrid toolkit consisting of several RPA tools. Also, several of the leading tools have truly stellar academies and training resources available. So rest assured, there are plenty of resources out there to train members of your team in the detailed technical skills. But mark my word, the most important thing you can do before embarking on your tool training, is to prepare your team and your organization for the journey ahead.
I've seen too many companies race ahead before carefully planning and I've been called in to help countless organizations that wish they'd taken this course before they had gotten started. So please take advantage of the course material that follows, share this course broadly across your organization, and strap in. This ride is an exciting one and the outcomes can be truly extraordinary if executed successfully.
- Explain what swivel-chair integration includes.
- Recognize when RPA would be most effectively employed.
- List the factors to consider when evaluating different RPA software.
- Name the three stakeholders who benefit from RPA in a triple-win model.
- Recall the two factors used to evaluate the merits of a process becoming automated.
- Identify subtasks that can disqualify an entire process as an RPA candidate.
- Summarize why automation is not always a good choice for a process.