From the course: Programming Foundations: Software Testing/QA

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Triage bugs

Triage bugs

From the course: Programming Foundations: Software Testing/QA

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Triage bugs

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- You will want to regularly go through and review open bugs with representatives from development, business, and QA. Start with and prioritize bugs and identify the severity and priority of each one. Severity is based on how impactful the bug is to the business, and priority is based on how fast the bug should be fixed. Let me show you what this looks like so you can better visualize it. Severity and priority can be plotted on a basic graph. Let severity be on the x-axis and priority on the y-axis. In the lower left hand quadrant, there is low severity and low priority. These types of bugs only affect a minimal amount of customers and don't affect major workflows. This level of bug isn't very impactful. In the upper left hand quadrant, there's low severity and high priority. Bugs here are important to fix, While the bug might be very visible, it is not preventing users from completing any workflow. For example, on…

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