Join Gini von Courter for an in-depth discussion in this video Write a message, part of Learning Slack.
- [Instructor] Slack provides different ways that we can hold conversations, different communications mechanisms and it's useful to know when you might want to use each. The first choice is a channel or a public channel. Channels are for team-wide conversations, company-wide conversations. Anything posted in a public channel can be searched by any member of your team and the two channels that are set up automatically with a new Slack workspace, general and random are both public channels.
If you don't want everyone in your work group to participate in a conversation, you have other modes to choose from. The first is to create a private channel. Private channels are used for confidential information, sensitive information, or perhaps for a conversation that is limited in time and scope among a few members of the team and that nobody else should be bothered with. When you create a private channel, the only folks who can search that channel, and the only folks who can see what's been posted there are the invited members of that channel.
Our next choice is direct messaging, which works exactly as it does for example on Twitter, or on Facebook Messenger. Direct messages are for one-to-one or small group conversations, you and your recipient, or recipients. Slack tells us that the only folks who can view and search direct messages, whether it's a one-to-one or a group, are the members that are included in that direct message. That's true in the free plan, but in fact in the most expensive paid plans, it is possible for Slack to give your work group owner or your org owner permission to have people be able to view those messages.
In other words, it is possible that your boss could be able to see into direct messaging. That's just a good thing to know. A direct message is not a good place to be having a conversation about what you don't like about the company, or the people that you work with. In my opinion, that's really true with any platform that is owned by an organization. And finally, we have a Slack call, because sometimes the quickest way to get something done is to quit texting back and forth, or messaging, or posting, and simply to make a call.
With Slack you can make audio or video calls with any person who is in your workspace. Let's begin by posting in a public channel. To post a message in any channel, public or private, simply click in the channel and type. I can click a channel this way. If you have lots of channels, you'll quickly like this Jump to box, the shortcut for it is Control + K. So if I jump to this channel, I can begin by typing a # which will open all public channels and then I can start typing, and there's random.
I can then simply press enter and I'm in the random channel, and I'm in the message input box in the random channel, right down here at the bottom. And my message that I wanna post, remembering that random is not company business, it's the social business on the side of our company business. Now, I have some specific things that I can do to be able to format or to add more information. For example, if I want to mention someone, I can click the @ button, and then, put their name in.
So if I wanna make sure, if I think Zia did this, I could actually click on Zia. Was this you? I have other choices as well. I can insert an emoji, and it's going to insert exactly where I am, so I wanted to insert it near thanks and deep gratitude, for example, I can go back and click right after gratitude, and insert the thank you emoji. I also have the ability to bold and italics, I can do some light formatting here.
So if I want to say something specific about gluten free and make sure people know I cared a lot about that, there's some little help that's being given me at the bottom of the screen that says that if I put a * before and after, I'm bolding. If I put an _ I'm italicizing. So let's italicize this so you can see that this works. By the way, there's more formatting available for the desktop client for Windows or for the Mac. With some basic formatting we can do bold, italics, strike, I can show something as code, pre-formatted, or quote.
When I'm all done, including my call out or mention to Zia, I'm going to press Enter and notice gluten free is bold. Is the recipe something you would share? Is italics, and Zia is mentioned, which means that she will find it very easy to find this message. For example, if you look at the makeitbest channel, there's a number one there, and that means that I was mentioned in a new message in that channel. And Zia then, looking at the random channel, will see a red number one that will let her know that she's been mentioned in a new message in this channel.
So this is how you post a message. Choose the channel, enter your text, some light formatting assistance if you wish, and we're all done with a basic text message posted in the random channel.
- Identify how to login to Slack workspaces.
- Distinguish different types of Slack channels.
- Describe methods of setting your status.
- Explain uses of different types of channels and Slack communications.
- Choose the best way to communicate across the company.
- Describe where communications are stored in Slack.
- Explain the relationship between messaging and channels.
- Compare and contrast storage methods in Slack and storage apps.
- Identify workspace creation and configuration tasks.