Learn how to identify a Skype for Business user from an email message or from the address book, and then initiate a call or instant message from within Outlook.
- [Instructor] If you use the Outlook 2016 application…on Windows, then you will find some nice shortcuts…for jumping right into a Skype conversation…from your address book or your email messages.…Let's start by going…into the address book section of Outlook.…So I'm already here in Outlook.…I'll go down to these buttons near the bottom left…and I'll click on the address book.…And of course here I have a list…of my address book contacts.…You'll probably have a lot more listed.…I only have a few here for demonstration purposes.…So of course I can select a person that I want to talk to.…
And then if I look below their name…in the address book card, I can see these four buttons.…I can use these buttons…to start a text conversation in Skype,…an audio call, or a video call.…There's also a button here to send a new email,…but that doesn't have anything…to do with Skype for Business.…If you do not have…the Skype for Business application set up,…then you will see these buttons…but they will be light gray,…which means they are not accessible.…
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- Installing the Skype for Business application
- Touring the interface
- Managing contacts
- Sending instant messages
- Switching between call types
- Starting a call from Outlook 2016 for Windows
- Starting a conversation from Outlook on the web
- Scheduling meetings with the Office 365 calendar
- Joining a scheduled meeting
- Sharing extra content during a call
- Recording a call or meeting
- Using Skype for Business via an iOS or Android mobile app
Skill Level Intermediate
Q: This course was updated on 04/28/2017. What changed?
A: The following topic was updated: coauthoring Office documents.