From the course: Interaction Design: Projects and Platforms
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Designing for novices and beginners - Sketch Tutorial
From the course: Interaction Design: Projects and Platforms
Designing for novices and beginners
- [Instructor] Whatever product or platform you're working on you'll likely have an array of users with different experience levels. You'll have beginners, intermediates, and expert users. Some people will never be expert power users and that's okay. Beginners don't want to stay beginners for long so we want to aim for intermediate users, so as a designer we have to find the balance between allowing people to float easily from beginner to intermediate as quickly as possible without frustrating our experts. When designing for beginners you'll want to focus on what the common tasks are for the experience. For example, if we look at an email experience there are key tasks that a beginner will want to accomplish like composing an email, replying to an email, and deleting an email. It's not likely that the beginner user is ready to use rule sets or categorize their emails into different folders. Some of the ways we can help beginners become intermediate are through optimizing for common…
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