Explore Yammer and how it can be used. Also, explore the methods to invite both users and guests to the Yammer network as well as blocking and removing users.
- [Instructor] Yammer is a private social network for your Office 365 tenant. It allows your users to collaborate, share files, create groups, and use chat, just to name a few of the features. There are two flavors of Yammer, there is the basic, and then there's the enterprise version. The enterprise version integrates with Office 365. Let's pop into the Yammer admin page to see how we configure it. As you can see, I have logged into the Office 365 admin center, and to access the Yammer admin portal, I'm gonna go ahead, click admin centers, you may have to scroll down a little bit, 'til you come across Yammer.
I know this can look a little daunting at first, and I'm not gonna go through every single setting, I am just gonna highlight the important configuration settings. You'll notice down at the bottom we have a checklist, my Yammer network has already been activated. You can go ahead and upload your company logo, you'll wanna go ahead and add users, you're gonna wanna set your policy, I'm actually gonna show you that in a few moments, and then you can write a welcome message. We're gonna start up at the top at configuration. In this section, you can set up the network name, message prompt, email settings, and enabled features.
Here you can also set up the email settings. Personally, I like to set a weekly digest for my users instead of daily. I find that users get a little bit frustrated if you're sending them the same email every day. Next, let's click on admins. As you can see right now we only have one Yammer admin, I would recommend you always add a secondary admin. I'm gonna go ahead and add Lucy. And I'm gonna go ahead and verify that she is now an admin so that if something happens to the primary account, Lucy can jump in.
Next is our usage policy. You can insist that your users accept the usage policy by enabling the first setting, and to ensure that your users are well aware of the policy, you can display a policy reminder in the sidebar. You'll want to name your policy, and you can go ahead and enter in your policy in the dialogue box, or if you already have a document configured, you can use the URL. Don't forget to save, and then now pop over to external networks.
Within Yammer, you can have internal and external networks. Internal networks, AKA the home network, is for your company users. The external network is for invited users from outside of your company. Access to the external network is by invitation only. External networks can be set up by any member of the current domain, or you can configure only admins to have this privilege. I probably would only have admins create external networks, but it will depend on your needs. You may wanna leverage an external network for a group of vendors.
For example, you could put all your company's product document invitation for the vendors in that external network. From there, the vendors could pull the documentation and ask you questions. Next is network migration. You can migrate multiple networks into one Yammer network, as long as the networks do not span Office 365 tenants, and the parent network must be enterprise activated. For example, if you have a parent and several subsidiary companies, you can migrate the multiple networks into one Yammer network.
For more information on migrating Yammer networks, I have included a link in the handout document. Now that we've gone ahead and configured our Yammer environment, we need to add some users. Our first option, we can invite users from our own domain, we would simply enter in their username. Greg has now been invited. Greg will now receive an email to say he's been invited to our Yammer network. You can also invite guests. The easiest way to differentiate between a user and a guest is users have a company email, whereas guests are external to your company.
You would simply enter in their username here. But what if you wanna import users? You can import your users from the following address books. You can import them from Outlook, Gmail, Yahoo, and Hotmail, or you can use a csv file to import all those users. We may have to remove users. In order to do so, click on remove users, and then enter in the username. I'm gonna go ahead and use Watson as my example, and I have three choices when I wanna remove the user.
I can deactivate them, I can permanently remove them but retain their messages, or I can permanently remove them and remove all their messages as well. I'm gonna skip down a few and go right to directory integration. The recommended directory integration is to use Office 365 and Azure Active Directory Connect. Prior to April 1 of 2016, you may have used Yammer Dsync, or Yammer SSL for single sign on integration. These services are no longer offered and will be deprecated on December 1, 2016.
If you are currently using these types of systems, I have included a link in the handouts to help you transition from these systems to the new system. I like to spend some time in profile fields, this is one of the sections where I think it gives away a little bit too much information. Your users will have a profile. You can turn off and on settings within that profile, and you'll notice here, some of these get a little bit personal, such as the name of the significant other, kids' names, birthdays, some of these fields may upset your users.
Personally, I would turn off most of the fields in the personal section. And we'll finish off with content and security. First we'll look at monitor keywords. If there are certain keywords or phrases that you'd like to monitor within the Yammer network, you would enter them here. Within security settings, you can restrict your users from only accessing Yammer while on your own network or VPN. You do this by specifying an IP range. You can also enforce Microsoft Office 365 identity on Yammer, by checking the box way down at the bottom, enforce Office 365 identity.
If enforcing Office 365 identity, ensure that the user has an Office 365 identity, otherwise they will be locked out of Yammer. Next we'll pop on data retention. There are two options for our data retention policies. There is a hard delete and a soft delete. When you select the hard delete, data is permanently removed and cannot be seen in data reporting, whereas in the soft delete, the data is left on the Microsoft servers. The deleted data can be accessed in the data export, but cannot be seen by our users.
Only the developer API can delete the data from these servers. The hard delete is the recommended policy. And finally, content mode. If you turn on the private content mode, you, the administrator can see private messages and private group posts. This is not the recommended setting, unless you have legal reason to do so. I hope this provides a good overview of how you configure Yammer. Yammer can be a great solution in a large enterprise environment.
- Configuring site collections
- Managing access of internal and external users
- Sharing data
- Adding site collection admins
- Assigning resources
- Configuring Yammer and Office 365 groups
- Accessing files across multiple client devices
- Migrating files to OneDrive for Business
- Implementing enterprise eDiscovery
- Configuring data loss protection