After completing this video, the learner will understand the importance of strong vendor interoperability agreements that include appropriate security controls.
- [Voiceover] One of of the most important components…of managing vendor relationships, is ensuring that…appropriate agreements are in place to ensure…interoperability and require that the vendor…provide a level of service consistent…with the customers' expectations.…As an organization begins to evaluate a new…vendor relationship, it should establish…service-level requirements, or SLRs…that describe the organization's expectations…of the vendor during the relationship.…These requirements may address any concerns…that the customer has for the quality of…service provided by the vendor.…
For example, service-level requirements may include…system response time, service availability,…data preservation requirements, or any other…parameter specified by the customer.…Once an organization negotiates these SLRs…with the vendor, it should document the results…in a service-level agreement, or SLA.…The SLA, is a written contract between the vendor…and the customer that describe the conditions…of service and penalties the vendor will incur…
- Implementing security controls and policies
- Performing a risk assessment
- Understanding the five risk management actions
- Managing third-party relationships (vendors, etc.)
- Mitigating risk with change management, audits and assessments, and more
- Building an incident response program
- Understanding digital forensics
- Providing security and compliance training
- Ensuring physical security
- Planning for business continuity and disaster recovery
- Matching controls to security goals
Skill Level Intermediate
1. Controls and Risks
2. Third-Party Relationships
Vendor agreements3m 34s
3. Risk Mitigation Strategies
4. Incident Response
6. Awareness and Training
7. Physical Security and Environmental Controls
8. Business Continuity and Disaster Recovery
9. Matching Controls to Security Goals
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