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About the Author
Sam Yankelevitch is an author, trainer, and international conference speaker.Sam has helped numerous organizations end their struggle with unwanted costs caused by miscommunication. He is a LinkedIn Learning instructor and the author of Lean Potion #9 – Communication: The Next Lean Frontier and Global Lean: Seeing the New Waste Rooted in Communication, Distance, and Culture. Sam aligns local and global teams by combining his rich grasp of multicultural contexts with quality and continuous improvement approaches. Learn more at SamYankelevitch.com.