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What are customer channels?

What are customer channels?: Salesforce for Customer Service
What are customer channels?: Salesforce for Customer Service

How are customer channels defined in Salesforce Service Cloud? What is a channel in Service Cloud? Check out this video that reviews Salesforce for customer service.

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Skill Level Beginner
50m 43s
Duration
33,875
Views
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Skills covered in this course
Business Enterprise Content Management IT Salesforce

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