From the course: Salesforce: Einstein Analytics
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What is Salesforce Einstein? - Salesforce Tutorial
From the course: Salesforce: Einstein Analytics
What is Salesforce Einstein?
- [Christine] What is Salesforce Einstein? This is a question I get from so many people who have heard Einstein being talked about and heard things about Salesforce, and they have tons of questions, so let's start talking about Einstein. But first, let's back up a second and talk a little bit about Salesforce, just in case you're not familiar. So, Salesforce is the leading CRM, or customer relationship management tool. So, what that means is it really started out as this great platform for salespeople to keep track of all of their accounts and their leads and their opportunities and all of the financial information related to that, and it helped them do things like follow up and create projections for their team, which was great. Now, Salesforce also was the first company to do this and make it 100% cloud-based. Today, so many of our applications are cloud-based, but at the time, when Salesforce started, this was really revolutionary. Now, today Salesforce has expanded quite a bit. In…