- What is Salesforce Einstein?
- Requirements for AI success
- Einstein Account Insights
- Einstein Activity Capture and Automated Contacts
- Einstein recommendations in the Marketing Cloud
- Social Insights
- Einstein recommendations in communities
Skill Level Intermediate
- [Christine] Salesforce Einstein has become a hot topic over the last year and there's a lot of confusing information about what Einstein does and what it doesn't do. So if you're curious about what Einstein does, if Einstein is a good fit for your organization and what features are available in Einstein, this is a great course for you. We'll talk about how Einstein works, how to set it up, and show you some of the most popular features in Salesforce Einstein. If used correctly, Einstein is a powerful tool that will save you money and time and those are things all of us could us more of.