- [Instructor] Let's talk about record access…using the role hierarchy.…The role hierarchy is an organization chart…within Sales Force that allows you to…extend data access to your users…based upon their location in that hierarchy,…just like an OR chart.…The role hierarchy opens record access…when the organization-wide record default access…is anything lower than public read, write.…You can configure users within the role hierarchy…to have no access,…so that they have view only access…or the third option is to…open access to view, edit and delete.…
And I'll set up the role hierarchy here in this example…so that users have access to the records they need now.…This is an unlimited topic area,…so you can go on forever with configuration…and this example will help spark some ideas for you.…So we'll switch over to Sales Force.…So you need to be signed in…and we're starting at the home tab.…Head over to the right-hand side…and click on the gear cog icon and then click Setup.…This opens up a new tab in the browser…and then on the left-hand side,…
Author
Released
12/13/2018- Explain Salesforce editions and cloud types.
- Describe Salesforce Chatter features.
- Outline the Salesforce access permission features.
- Summarize lead functionality in Salesforce.
- Use Salesforce assignment and escalation rules.
- Construct Salesforce objects using relationships and schemas.
- Demonstrate formatting and interactivity in Salesforce reports.
Skill Level Intermediate
Duration
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Introduction
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1. Getting Prepared
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How to obtain help4m 46s
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Clouds4m 1s
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Editions2m 48s
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Planning the transition3m 48s
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Getting registered3m 24s
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Discovering AppExchange4m 26s
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Chatter11m 34s
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2. Users and Data Visibility
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User admin6m 53s
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Role hierarchy6m 27s
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Sharing rules6m 58s
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Profiles3m 57s
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Permission sets4m 59s
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Restricting logins3m 13s
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Handling login challenges4m 37s
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Object access4m 38s
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Record access5m 34s
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Field-level security4m 39s
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3. Working with Salesforce
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Leads5m 21s
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Web-to-Lead6m
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Accounts and Contacts7m 7s
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Views4m 4s
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Calendars3m 13s
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Cases8m 2s
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Opportunities6m 15s
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Campaigns6m 35s
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Email templates6m 20s
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Teamwork using queues4m 57s
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4. Customizing, Branding, and Social
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Schema Builder5m 44s
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Search and search layouts8m 23s
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Custom buttons and links10m 57s
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Customizing sales paths7m 54s
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5. Reporting
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Building reports9m 58s
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Filtering within reports3m 27s
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Sharing reports4m 9s
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Dashboard building6m 11s
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6. Data Management
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Importing4m 9s
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Updating records7m 25s
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Mass transfer2m 39s
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Mass delete2m 18s
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Backup4m 41s
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7. Data Security
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Health check3m 24s
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Sessions3m 3s
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Network access3m 38s
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Password policies3m 20s
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Handling former users4m 18s
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Conclusion
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Next steps1m 14s
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Video: Record access