Become a Salesforce Admin. Learn how to administer Salesforce accounts, permissions, campaigns, and reports for your organization.
- Hi, my name is Christopher Matthew Spencer, and thank you so much for joining me on this journey where we'll dive into learning Salesforce administration. Helping people really touches my heart, and I hope that after you experience this course you would have learned the Salesforce administration skills that you've been wanting to acquire. Salesforce administration is a high-demand role, and with the right skills you'll have the potential to earn more money in your career. This would be a great course for you if you are already working with Salesforce regularly and you understand how CRM works.
Now even if you're not a Salesforce admin and you'd like to place your toe in the water, you can gain insights and sharpen your knowledge of Salesforce. I'll show you how to configure, customize, and manage your Salesforce account by helping you get setup and activating the most important features. And I'll explain how to expertly prepare your Salesforce account, as well as configure users at different levels with different permissions in order to streamline access needs and business processes. Achieving and maintaining your skills as a Salesforce admin will impress future employers and clients.
My goal is to help keep things low stress and offer meaningful knowledge that serves your needs. I am pleased to have you join me on this path. Now let's get started exploring Salesforce administration.
AuthorChristopher Matthew Spencer
- Explain Salesforce editions and cloud types.
- Describe Salesforce Chatter features.
- Outline the Salesforce access permission features.
- Summarize lead functionality in Salesforce.
- Use Salesforce assignment and escalation rules.
- Construct Salesforce objects using relationships and schemas.
- Demonstrate formatting and interactivity in Salesforce reports.
Skill Level Intermediate
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1. Getting Prepared
2. Users and Data Visibility
3. Working with Salesforce
4. Customizing, Branding, and Social
6. Data Management
7. Data Security
Next steps1m 14s
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