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How to use Chatter to resolve cases

How to use Chatter to resolve cases: Salesforce for Customer Service
How to use Chatter to resolve cases: Salesforce for Customer Service

How is Salesforce Chatter used in customer service? Can Chatter be used with Service Cloud? This video explains how Chatter can assist your help or support desk, and how to close cases quickly with Chatter.

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Skill Level Beginner
50m 43s
Duration
16,493
Views
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Skills covered in this course
Business Enterprise Content Management IT Salesforce

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