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Get started with knowledge articles: Salesforce for Customer Service
Get started with knowledge articles: Salesforce for Customer Service

What do you need to know before using Salesforce Knowledge? What steps do you need to go through before setting up a knowledge base in Salesforce Service Cloud?

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Skill Level Beginner
50m 43s
Duration
4,083
Views
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Skills covered in this course
Business Enterprise Content Management IT Salesforce

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