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Build your knowledge base

Build your knowledge base: Salesforce for Customer Service
Build your knowledge base: Salesforce for Customer Service

How do you build your Salesforce knowledge base? Is the knowledge base needed for Service Cloud? This video explains how to set up your knowledge base.

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Skill Level Beginner
50m 43s
Duration
4,635
Views
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Skills covered in this course
Business Enterprise Content Management IT Salesforce

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