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Add an assignment rule

Add an assignment rule: Salesforce for Customer Service
Add an assignment rule: Salesforce for Customer Service

What is an assignment rule in Salesforce Service Cloud? How are cases assigned automatically? Check out this video to learn more about case automation for Service Cloud.

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Skill Level Beginner
50m 43s
Duration
33,817
Views
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Skills covered in this course
Business Enterprise Content Management IT Salesforce

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