Skip navigation

Add an assignment rule

Add an assignment rule: Salesforce for Customer Service
Add an assignment rule: Salesforce for Customer Service

What is an assignment rule in Salesforce Service Cloud? How are cases assigned automatically? Check out this video to learn more about case automation for Service Cloud.

Resume Transcript Auto-Scroll
Skill Level Beginner
50m 43s
Duration
16,493
Views
Show More Show Less
Skills covered in this course
Business Enterprise Content Management IT Salesforce

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now