From the course: SOLIDWORKS: Tools Suite

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Troubleshooting in SOLIDWORKS Rx

Troubleshooting in SOLIDWORKS Rx - SOLIDWORKS Tutorial

From the course: SOLIDWORKS: Tools Suite

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Troubleshooting in SOLIDWORKS Rx

- [Instructer] If you're having trouble with your SOLIDWORKS installation or any files or assemblies that you're working with in SOLIDWORKS. It might be a good idea to check out the Troubleshoot Tab of SOLIDWORKS Rx. Here you'll see a number of topics that you can click on, and it will link you to the SOLIDWORKS Knowledge Base. At the know Knowledge Base you will see where other customers have sent in issues that they've had and solutions have been presented either from the value added resellers, application engineers, SOLIDWORKS directly or other users who have had typical problems. You will need a SOLIDWORKS Customer Portal Account and you will also need to have a subscription service contract in place. So take advantage of this. I'm going to go ahead and click on one of the topics below, Import Export. Now you can see that its opened up Chrome and given me the ability to log into my SOLIDWORKS Customer Portal Account. I'm going to go ahead and do that by entering my credentials and…

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