The sales cycle of SAP B1

- [Instructor] Not everyone is familiar … with the modules we'll be exploring in SAP Business One. … If you only work customer service or order processing, … you may not know the beginning of the sales process, … and depending on the type of sales person you are … in your organization, … you may not know about the end part of the process. … Let's do a quick look at the sales process for a full sale. … Fortunately, much of this process is outlined … in three modules we'll be using frequently … in SAP Business One. … You'll start with basic information … about a business partner, calling them a lead. … With this basic information, … you can use activities coordinated … with the opportunity module … to go through the customer relationship process … and close the sale while recording activities, … which are our customer interactions. … You might send your customer a sales quote. … This does nothing to the system … but generate a document for your lead. … If they like the quote, you'll close the sale, …