SAP Business One: Sales and Customer Service

- [Steven] You can't make money without customers and that means interfacing with leads and converting them to satisfied customers. SAP Business One has the tools you need to organize from the initial lead to billing the customer. You just need to know how. In this course, we'll look at the customer-facing modules of SAP Business One. We'll make a customer record, follow those customers through the sales funnel, process the sales order, ship it, send an invoice, handle returns, and generate informative reports. We'll follow the story of a computer distributor as they use SAP Business One with a pizza restaurant customer and their franchisee as they sell technology products to the restaurants. So join me, Steve Lipton, CIO of a manufacturing company running SAP Business One, for my course, SAP Sales and Customer Service.