From the course: SAP Business One: Sales and Customer Service

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Manage backordered items

Manage backordered items - SAP ERP Tutorial

From the course: SAP Business One: Sales and Customer Service

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Manage backordered items

- [Instructor] OEC has fulfilled two of the three Huli pizza orders. The third shipment is those refurbished tablets to Sara in Carpinteria. So let's go to that sales order, which happens to be the one just before this, so I can hit the previous record button, and there it is. And there's a problem with this order that we found out earlier, there wasn't enough tablets. So let's look at some ways of handling this problem. First of all, go over here to where it says quantity, and I'm going to put 20 back in just the way it is. The only reason is we want to change this field once, so I hit tab, we get this screen again, the item in availability check. It tells us the order was for 20, but there are only 15 in stock that will be available at this time. As we can see here in available quantity, of course, with the new items that I have here, I'm going to close this up again for a sec. You can see that here as well I've…

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