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About the Author
Robert F. Smallwood is an author, keynote speaker, consultant, and founding partner of IMERGE Consulting.
He has over 25 years of experience in the information technology industry and has been recognized as one of the Top 10 Contributors to the IG Industry by the 2014 Information Governance Conference. In addition to teaching IG courses, he consults with Fortune 500 companies and governments to assist them in making technology decisions and implementations. Smallwood was an AIIM International chapter founder and president, and a member of the executive committee of the board of directors, and is active in ARMA International. Robert has published more than 100 articles and given more than 50 conference presentations on documents, records, and content management. He is also the author of Managing Electronic Records: Methods, Best Practices, and Technologies, Safeguarding Critical E-Documents: Implementing a Program for Securing Confidential Information Assets, Taming the Email Tiger: Email Management for Compliance, Governance & Litigation Readiness, and several other books, including a novel, a theatrical play, and the first published personal account of Hurricane Katrina.