About the Author

Dr. Richard Chua is a consultant, author, professor, and certified Lean Six Sigma Master Black Belt trainer.

For the last 25 years, Dr. Chua has trained thousands of executives, managers, and project leaders in Fortune 500 and multinational companies to become Champions and Yellow, Green, Black, and Master Black Belts in the deployment of Six Sigma and Lean Six Sigma. Dr. Chua's successes have been published as cover stories in magazines such as the American Society for Quality's Six Sigma Forum Magazine, where he co-authored an article with the CEO of Samsung Electronics, and in Quality Progress with the operations executive at Genentech. In addition to his consulting practice, Dr. Chua is lead professor of operations management in the Jack Welch Management Institute. He holds a PhD in business administration from the University of Minnesota, and a BS in industrial engineering (BSIE) with distinction from Purdue University.