Discover techniques for communicating effectively with other people involved with a project.
- As a project manager,…you communicate with people at all levels…of organizations,…from the customer and management team…to the people who do project work.…Communication isn't just telling someone something,…it's about getting a message across…so the other person understands it…and often does something with it.…Good communication skills…help you and your team get more…and better work done.…
First, it's up to you to get your point across.…Start by telling your audience…why your message is important.…That gets their attention so they hear your message.…Second, get to the point.…That way you get through even if your audience…has a short attention span…or your time is limited to a three-floor elevator ride.…Third, tailor your message to your audience.…
In other words,…focus on what's relevant to your audience…and use terms they understand.…I managed a project in which the client…wanted a lot and wanted it quickly.…The team was overworked and exhausted.…At meetings,…management focused on projected sales…and revenue from the project.…
Bonnie Biafore has always been fascinated by how things work and how to make things work better. In this course, she explains the fundamentals of project management, from defining the problem, establishing project goals and objectives, and building a project plan to managing team resources, meeting deadlines, and closing the project. Along the way, she provides tips for reporting on project performance, keeping a project on track, and gaining customer acceptance.
- Defining the components of a project
- What it takes to be a project manager
- Using project management software like Microsoft Project
- Managing project scope, budget, and schedule
- Managing project resources, including people
- Managing project risk
- Initiating a project
- Identifying and managing stakeholders
- Identifying requirements and deliverables
- Developing a project plan
- Building a project schedule
- Assigning resources to tasks
- Understanding the critical path
- Running the project
- Managing teams
- Monitoring performance
- Closing a project
Skill Level Beginner
1. Getting to Know Project Management
2. Exploring Project Management Knowledge Areas
3. First Things First
How to develop requirements4m 19s
4. Developing a Project Plan
5. Building a Project Schedule
6. While You Run the Project
7. Working with Teams
8. Monitoring and Controlling Progress and Performance
9. Closing a Project
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