Learn how to deal with high-stress projects and discover how to reward a quantifiable result.
- [Instructor] Every program manager from time to time…runs into a stressful project,…typically involving some sort of a dictated schedule…for reasons outside of your control.…So how do you deal with that?…It's still your job to set the team up for success…because setting them up for failure…doesn't help anybody, and simply cracking the whip…and saying work harder is not a solution.…There are things that you can do, as program manager,…to help your team and make it a tolerable,…if not enjoyable process.…So if you have a dictated schedule,…obviously you can change the scope, if possible,…so reducing the scope is the first thing…that you would want to look at,…or increasing the resources is something…that you would want to look at.…
The other thing is to recognize there are soft skills…and team interaction dynamics that need to be managed,…and one tool that I've used successfully in the past…is to reward these death march situations.…And I offered a bonus for meeting dates.…One specific example is we had a tight crunch,…
Author
Released
11/27/2018- Hard skills and soft skills needed for program management
- Reporting and managing risk
- Phases of program management
- Understanding customers
- Running effective team meetings
- Working with partners
- Engineering, architecture, design, and code reviews
- Managing delivery and release
- Competitive analysis
- Measuring results
Skill Level Intermediate
Duration
Views
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Introduction
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1. Career in Program Management
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Reporting and managing risk3m 46s
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2. Concept Development: Project Phase 0
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Understanding the customer6m 42s
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Voice of the customer5m 8s
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Running early team meetings10m 7s
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Team dynamic growing pains5m 35s
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3. Plan and Scope: Project Phase 1
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Scoping and writing an MRD6m 15s
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Onboarding4m 57s
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Working with partners4m 47s
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4. Development and Execution: Project Phase 2
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Engineering peer reviews2m 11s
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Risk management9m 9s
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5. Delivery and Release: Project Phase 3
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Support and compatibility3m 34s
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Competitive analysis6m 9s
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Product management checklist1m 49s
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Sales marketing checklist6m 49s
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Price list and review2m 26s
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6. Operate: Project Phase 4
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Mission3m 49s
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Conclusion
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Video: Team dynamics, celebrate success, and up-front rewards