From the course: Program Management for IT Professionals

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Support and compatibility

Support and compatibility - Microsoft Project Tutorial

From the course: Program Management for IT Professionals

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Support and compatibility

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- [Instructor] Compatibility, meaning compatibility with various operating systems, with various database software platforms, with various hardware platforms. Compatibility has hidden impacts. To give you the bad news, when compatibility is a high priority, quality will suffer. There's no getting around testing quality if there's a large compatibility matrix. Tech support always suffers with a large compatibility matrix. Performance almost always suffers with lots of widespread compatibility demands. Project budget and project schedule invariably suffer. Learning some lessons from the industry to help us make the right decisions, we can use examples from industry standardization and consolidation. Let's start with cloud services. Cloud services are standardized on systems. Cloud services enjoy expanded purchasing power and reduced costs of tech support. Cloud services would rather invest in new hardware than invest in more people to support old hardware simply because wide…

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