In this video, you'll explore several tips and strategies for managing technical teams.
- [Voiceover] Technical folks understand technology inside and out. Sometimes, better than they seem to understand other people. At the same time, they're highly creative so it's no surprise that managing them is a little different than managing other team members. First, it's important to help technical team members understand the project's business objectives. Technical people tend to focus on technology. They're good at it and it's what they find interesting.
When they understand the business side of the project, they can help identify potential problems and solutions that no one else would think of. Second, it's also important for technical teams to understand the project requirements and how they support the business objectives. Technical types often strive for perfection. They also love to come up with cool solutions which, unfortunately, might not be in the project scope. Make sure that the work they're doing fits the project's business needs.
The drive for perfection can also cause trouble during testing and defect resolution. While fixing a high priority problem in one area, your technical team members might be tempted to fix other issues in the same area. That might be the right thing to do but you need to make sure before they dive in. Third, when you manage technical people you have to juggle your approach as time goes on. Early on, you need to give them space to be creative and explore options.
The rest of the time you need to keep them on track and make sure they complete their important but less interesting tasks like documenting software. Technology can seem cut and dry but technical people are creative. Just like other types of creative people, technical types work better in particular environments. For example, some like to come in late and work until the wee hours of the morning. Some can't work with any kind of noise or distraction, while others need music to focus.
Still others are more productive when they can dress casually. Try to be flexible enough to give your technical team members the environment that awakes their muse. These are just a few tips to help you manage your technical team members more effectively. To learn more about managing technical people, check out Bob McGannon's course, Managing Technical Teams.
Bonnie Biafore has always been fascinated by how things work and how to make things work better. In this course, she explains the fundamentals of project management, from defining the problem, establishing project goals and objectives, and building a project plan to managing team resources, meeting deadlines, and closing the project. Along the way, she provides tips for reporting on project performance, keeping a project on track, and gaining customer acceptance.
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- Defining the components of a project
- What it takes to be a project manager
- Using project management software like Microsoft Project
- Managing project scope, budget, and schedule
- Managing project resources, including people
- Managing project risk
- Initiating a project
- Identifying and managing stakeholders
- Identifying requirements and deliverables
- Developing a project plan
- Building a project schedule
- Assigning resources to tasks
- Understanding the critical path
- Running the project
- Managing teams
- Monitoring performance
- Closing a project
Skill Level Beginner
Project Management Foundations: Communicationwith Doug Rose1h 47m Appropriate for all
Project Management Foundations: Budgetswith Bob McGannon1h 11m Appropriate for all
1. Getting to Know Project Management
2. Exploring Project Management Knowledge Areas
3. First Things First
How to develop requirements4m 19s
4. Developing a Project Plan
5. Building a Project Schedule
6. While You Run the Project
7. Working with Teams
8. Monitoring and Controlling Progress and Performance
9. Closing a Project
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