Learn about why elicitation and analysis is at the core of the business analyst's role, and the reasons why projects experience rework and waste.
- Currently, many of our projects…experience a large amount of rework and waste,…things like defects, missed requirements,…scope creep, over-engineered features,…and frustrated users.…This rework is often due to elicitation and analysis…not happening or not happening well on projects.…I find that rework is typically a result of moving forward…to development without really knowing…what the true needs and scope are.…Teams often forge ahead without much consideration…for discovering and analyzing what aspects…of a solution matter to the customer.…
Without the needed layers of discovery and analysis…to get it right, we often build the wrong thing…for our customers.…For example, any retail organization can build…a mobile shopping experience, and that might be…what the stakeholder asked for.…But how do we really know what experience…and the details of it will serve the customer…and the organizational strategy the best?…Just because it's a mobile shopping experience…doesn't mean that it actually serves the needs…of the customer and aligns to the strategy.…
Author
Released
8/20/2017- Define elicitation and analysis.
- Identify why elicitation and analysis are important.
- Recognize the key mindsets to make elicitation and analysis successful.
- Explore the role of brainstorming in elicitation.
- Examine the fundamentals for utilizing observation in elicitation.
- Discover the usefulness of well-run requirement workshops.
- Identify the elements of a well-done context diagram.
- Identify the elements of a data flow diagram.
Skill Level Beginner
Duration
Views
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Introduction
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Welcome1m 48s
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What you need to know1m 8s
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1. Elicitation and Analysis Overview
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Why is it important?2m 20s
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2. Elicitation Techniques
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Elicitation overview3m 30s
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Interviews3m 39s
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Brainstorming2m 48s
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Observation3m 15s
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Experiments2m 54s
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Workshops4m 5s
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3. Analysis Techniques
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Analysis overview3m 42s
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Process models4m 43s
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Context diagrams4m 56s
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Decision tables5m 6s
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Data flow diagrams3m 57s
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State and sequence diagrams2m 41s
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4. Tailoring to the Project or Product Type
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Conclusion
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Next steps1m 2s
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Video: Why is it important?