In this course, instructor Haydn Thomas walks through the benefits of using process modeling to help make sense of your organization's business activities and see how they interconnect. Haydn defines business process modeling, covers the most commonly used business process modeling diagrams—context, functional flow, cross-functional flow, and flowchart—and explains when, why, and how to use each one.
- A picture is worth 1,000 words. And when it comes to business process modeling, these pictures are worth their weight in gold. Throughout the world, organizations use modeling as a cost-effective way to share and demonstrate the concepts and designs to larger audiences to receive feedback on where they are now and what is to come. Hi, I'm Haydn Thomas, and welcome to Business Process Modeling Fundamentals. In this course, I'll be sharing with you the four most commonly used business modeling tools and the purpose of each.
I'll explain how to successfully elicit and document how an organization performs processes and its required activities, as well as some things to avoid and potential pitfalls. With the need to stay relevant, competitive, and keeping up with the evolving consumer and end user demands, organizations are looking for better and more efficient ways of achieving their outcomes. Organizations use business process modeling tools to be able to determine capability of what is being performed today in our current state and what is planned as the expected future state.
Process modeling captures the inter-relationships between the people, processes, activities, and systems in delivering the expected outcomes and organizational change. I'll introduce you to these tools and techniques in Business Process Modeling Fundamentals.
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- Using common modeling tools
- Determining when to use a particular modeling diagram
- Avoiding the pitfalls associated with each diagram
- Creating diagrams
- Leveraging key stakeholders