From the course: Learning Digital Business Analysis
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Video and image analysis
From the course: Learning Digital Business Analysis
Video and image analysis
- We have seen image recognition at play in various context. Like, crime fighting, analyzing camera footage and Facebook automatically recognizing faces and organizing photos. In Sci-fi movies to identify people for security purposes and in government analysis tools. Now, organizations are looking to improve the customer experience and create efficient operations using these same tools. And like others we have seen it's not about the usage of this capability alone but combining this with others that make the business operations and customer experience something special. Often, video and image analysis are combined with biometrics and predictive analytics of machine learning to make a newly imagined process. Some business uses for image and video analysis include things like, facial recognition used to identify customers, employees, vendors and others without needing pins, usernames or passwords. And then linking this with machine learning pattern recognition capabilities to predict…
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