Regardless of your position in your company, one of your most important responsibilities is to eliminate non-value-added activities from your processes. In this video, Steven explains value-stream analysis and some important tools to help you deliver the most value to your customers.
- "Continuous improvement is not about…"the things you do well.…"That's called work.…"Continuous improvement is about removing the things…"that get in the way of your work."…Now, that's a terrific quote.…It comes from Bruce Hamilton…who's the president of a consulting company…that specializes in Lean Six Sigma.…For sure, this is a guy who knows something…about process improvement.…Value stream analysis is all about improving your processes,…removing those things that get in the way of your work.…
Most of us call these non-value added steps.…One excellent tool for value steam analysis…is the Lean Improvement Cycle,…a five step process…developed by the Lean Enterprise Institute…but before we discuss this process,…let's talk about two very important considerations.…First, you must remember to start with the customer…and end with the customer.…Your process is designed to meet a specific customer need…and this determines what you should improve.…
Second, you must always keep in mind…the Seven Wastes of Lean.…The first waste is unnecessary transportation…
Lean concepts have been successfully applied to every aspect of doing business. In this course, learn the principles of lean and how they are used in processes, production, and services. Instructor Steven Brown also explains how lean thinking impacts the organization, from the overall business culture to day-to-day work activities.
- What is lean?
- Process mapping and reengineering
- Cost and constraints
- Lean manufacturing
- Lean services
- Lean culture
- Lean thinking