Learning to manage project communications is an important responsibility for a project leader. Project communications include communication by the project team within functional groups, between the project sponsor, and with the project manager. Communication mostly occurs through meetings, phone calls, and emails.
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- Communications can make or break a project,…so it's important to think about how communications…will flow as you resolve to a course of action.…In this video, we'll talk about how communications work…and how to build an effective project…communications strategy.…Communication has three elements.…There's a sender, a receiver, and a signal.…Part of the project leader's job is to ensure…that the right information, the signals,…are sent by the right people at the right times,…and that they're properly understood…by the people who receive them.…
As you develop your communications plan, the first question…that you need to answer is what information…do my team members need, and where is it coming from?…In other words, who is the sender, who is the receiver,…and what is the signal?…Then, you should think about when they will need it…and what is the most efficient way to share it.…Together, these elements define your communication goal.…A communications plan is a document that captures…the formal communications for your project team.…
- Defining the vision
- Documenting the project scope
- Investigating potential options
- Conducting a SWOT analysis
- Selecting a course of action
- Resolving issues
- Building trust with transparency
- Managing project plans
- Identifying risks
- Changing processes
- Helping people transition
Skill Level Intermediate
Next steps2m 37s
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