Learn about process improvement methods.
- "If I can not do great things,…I can do small things in a great way."…I love that quote from Dr. Martin Luther King, Jr.,…because it applies so well…to so many aspects of our lives.…And it perfectly captures the spirit…of continuous process improvement in organizations.…In this video, we'll look at…some common process improvement approaches…and how each of them leads, inevitably,…to a steady stream of projects.…
To see why process improvement…is such an important source of projects,…let's take the example of automotive manufacturers.…There are about 30,000 parts in an average car.…All together we make about 50 million cars per year.…With so many parts and so many steps…in the assembly process,…car companies are always looking for ways…to do things better, faster and cheaper.…A project that leads to a very small improvement…in the assembly process can produce a huge benefit,…because it will have an impact…on a lot of products or people.…
The first process improvement approach…that we'll look at is Six Sigma.…Six Sigma gets it's name from statistics…
Instructor Daniel Stanton begins the course by reviewing the key skills highlighted in the Project Management Institute (PMI) Talent Triangle, and explaining how strategy and business management fit into your professional development. Next, he explains how to align your project with the priorities of your organization, and effectively communicate the goals, benefits, and risks of your project to your stakeholders. Then, he walks through the different business functions in an organization, including marketing and sales, supply chain management, human resources, and information technology. To wrap up, Daniel explains how to leverage your business acumen to collaborate effectively with individuals throughout your organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Identify the role of business acumen in the PMI Talent Triangle.
- Recognize that projects are how businesses implement changes.
- Explore the characteristics of a SMART goal.
- List several business benefits of good customer service.
- Identify common financial documents.
- Review common financial analysis methods.
- Recall the three common approaches to continuous process improvement.
- Identify the differences between strategic, tactical, and operational goals.