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Manage customer returns

Manage customer returns: Supply Chain and Operations Management Tips
Manage customer returns: Supply Chain and Operations Management Tips

Review the significance of last mile delivery in a supply chain and why this is often the most complicated and expensive movement for a product, and look at an example that compares shipping a pallet of 100 items from a distribution center to a store vs. shipping 100 items to random locations at unpredictable times. Look at the connection between last mile delivery, omnichannel, and ecommerce.

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Skill Level Intermediate
2h 50m
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Skills covered in this course
Business Business Skills Marketing

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