From the course: Learning Digital Business Analysis
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Intelligent automation in agile
From the course: Learning Digital Business Analysis
Intelligent automation in agile
- Digital transformations often focus on things like customer self-service, mobile technologies, and intelligent automation. These types of initiatives are complex, ambiguous, and the requirements are not well-known. Requirements will likely change throughout the project as markets, technology, and learnings change, bringing clarity into focus. This means that the requirements process is suited to a more adaptive and Agile approach. Requirements work in Agile environments is all about planning for feedback and value to customers. This requires us, as business analysts, to know the outcomes we're looking for and the small increments that will guide the way to the outcomes. With digital transformations in Agile, it's paramount that teams know the vision and outcomes that they are looking to create. The vision is in the form of new customer experiences, new business and operating models, and process transformations that describe a vision of the future with defined and measurable business…
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