From the course: Setting Up a PMO
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Evaluate PMO performance
- Welcome to the last phase of your PMO setup which is all about its continuous improvement. You've dreamt of reaching this point for a while. You've completed the actual setup of the PMO. You've earned a huge feather in your cap and achieved a fantastic career milestone. Now, the next challenge is to sustain and grow your PMO based on the needs of your organization. The only way this is possible is for you to continually show that your PMO is helping your organization solve critical problems and meet business goals. Start by evaluating your PMO's metrics. These are the metrics that help you gauge your PMO's performance on its project delivery effectiveness, its increasing role within your organization, and its overall value to your organization. According to your plan, which distinct metrics should you be measuring right now? Are they dollar spend versus dollar actuals? Or year-to-date resource turnover? Or reduction in cost overruns? Remember, when it comes to metrics, quality…
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