From the course: Supply Chain and Operations Management Tips

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Drive continuous process improvement

Drive continuous process improvement

From the course: Supply Chain and Operations Management Tips

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Drive continuous process improvement

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- Business icon W. Edwards Deming said, "If you can't describe what you are doing as a process, "you don't know what you're doing." As a manager, once you understand your process, then your job is to find ways to make that process even better. So I want to share three powerful techniques for continuous process improvement and explain how each of them can help you drive improvements in your own supply chain. Let's start with Six Sigma. Six Sigma is a mathematically-based approach that uses facts and data to reduce the variations in a process. The goal of Six Sigma is to make every process repeatable, to ensure it works exactly the same way each and every time. When a process is repeatable, we say that it's stable, or in control. When you use Six Sigma to improve a process, you follow a five-step approach called DMAIC. Define, measure, analyze, improve, and control. Lean is a management philosophy that was first developed by Toyota as a different way to run their manufacturing business.…

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