From the course: Adaptive Project Leadership
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Culture of measurement and growth
From the course: Adaptive Project Leadership
Culture of measurement and growth
- All organizations define the metrics they need to be successful in their competitive marketplace. They all have programs of measurement built up around those metrics. But if all organizations have metrics, why are some better at hitting them than others? In my experience, the companies that are most successful have figured out that the approach you take to metrics can create high-performance cultures. What you're measuring is important but it's more important how you measure and who's engaged in the process. This is the democratization of metrics. That means the metrics are so deeply ingrained in the workforce that everyone takes ownership in hitting the numbers. Traditionally, metrics are directives. In that culture, management produces a list of metrics for the year and sends them out to all the employees. That's where it stopped. Most team members couldn't explain how their activities linked to those metrics. Worse yet, people didn't know how to help attain those goals. However…
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