This video describes the features of the cross-functional flow diagram including common symbols, formatting options, and the instances where you would apply each of them.
- Swimmers, take your mark, get set, go!…Cross-functional flow diagrams are recognized…by their distinctive swim line appearance.…In fact, they're often referred to as swim line diagrams.…The swim line will encompass all activities…that fall to the responsibility of a particular…functional area, just like a swimming race.…You need to stay in your lane.…Stakeholders are found at the start of each lane.…They are referred to as actors.…
This is because each actor is playing…a role in the end to end story.…All cross-functional flow diagrams are clearly…named at the top of the diagram.…Each actor is assigned their own swim lane,…and only those actors that have a part to play in the…process need to be involved, and assigned a swim lane.…You're seeing the example, a customer, merchant,…and credit card company are the three actors…that will be participating in this…cross-functional flow process.…The great thing about these diagrams, is that at a glance…you can see who is involved in the end to end process.…
There are many templates out there that can be…
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- Using common modeling tools
- Determining when to use a particular modeling diagram
- Avoiding the pitfalls associated with each diagram
- Creating diagrams
- Leveraging key stakeholders